I personally play every instrument before sending (using my own mouthpiece).  I then pack it carefully in the manufacturers original cardboard carton and wrap any additional accessories carefully in bubble wrap and place everything in a larger box.  I sent over 400 instruments via DHL last year and they all arrived in perfect condition.

On receipt of you order, I will contact you to discuss delivery.  You can choose a day for delivery and the most convenient address which can be your home, work, friend, family member etc.  It will require a signature on delivery.  If you are out when they arrive, they will leave a card and you can either call them to arrange another delivery or you can collect it from your local DHL depot.

I will e-mail you the DHL consignment number which allows you to track exactly where your parcel is on line or by phone.